Terms and Conditions
SOULAURA BEAUTY PRIVATE LIMITED
This website, www.goodinme.in (“Website”), is owned and operated by SoulAura Beauty Private Limited, a company incorporated under the Indian Companies Act, 2013 (“Company/We/Us”) with its registered office at Awfis Residency Square**,** 6, Richmond Rd, Shanthala Nagar, Richmond Town, Bengaluru, Karnataka 560025. By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, Shipping & Order Policy, and any other policies displayed on the Website (collectively, “Policies”). If you do not agree, you must discontinue use of our services.
We may revise, update, or replace these Terms at our sole discretion, without prior notice. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms. As long as you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
Privacy Policy
We value your trust and understand the importance of safeguarding your personal information. Our Privacy Policy governs the collection, use, and disclosure of personal information shared by you on this Website. By using our Website, you consent to the use of your personal data in accordance with the Privacy Policy, which may be updated from time to time at our discretion. Your continued use of the Website constitutes acceptance of such updates. The Privacy Policy should be read in conjunction with these Terms, and together they form a binding agreement between you and the Company.
Accounts
You may be required to register and create an account with a unique email ID and password to access certain features. You are solely responsible for maintaining the confidentiality of your account details and for all activities carried out under it. If you are accessing the Website on behalf of another person, you represent that you have authority to bind them to these Terms. Users must be at least 18 years old, or have legal parental/guardian consent, to use this Website.
Products, Services & Use
All products available on the Website are intended for external use only. Skincare is subjective and results may vary across individuals. While we take care to formulate safe and effective products, certain ingredients may not suit everyone. Please review product descriptions, directions, and ingredients before purchase. We do not provide medical advice, and no content on this Website should be treated as such.
Pricing, Payments & Orders
We strive for accuracy in pricing and product information but do not warrant that all content is error-free. Prices are displayed in INR and inclusive of taxes unless otherwise specified. We reserve the right to correct errors or update pricing without prior notice. Payments can be made via UPI, credit/debit cards, net banking, wallets, and COD (where serviceable). All payments are securely processed via PCI-DSS–compliant gateways.
Shipping, Returns & Refunds
Shipping, delivery, cancellations, and returns are governed by our Shipping & Order Policy, which is incorporated into these Terms. Delivery timelines are estimates and may vary. Returns are accepted only for unopened, unused products within the specified return window. Refunds will be processed after inspection and issued to the original payment method.
Intellectual Property & Trademarks
All content on this Website, including but not limited to trademarks, logos, designs, packaging, text, graphics, and photographs, is the property of SoulAura Beauty Private Limited. You may not copy, reproduce, or exploit any part of the Website without prior written permission. Unauthorized use of our intellectual property, including trademarks and brand assets, is strictly prohibited.
Limitation of Liability
This Website and products are provided “as is.” To the fullest extent permitted by law, we disclaim all warranties, express or implied. We are not liable for allergic reactions, dissatisfaction with products, interruptions of service, technical issues, or damages caused by third-party links or external events beyond our control. Our liability, if any, shall be limited to the purchase value of the product.
Security & Misuse
You are prohibited from attempting to breach the Website’s security, introduce viruses, overburden servers, or misuse Website content in any manner. Violations may result in suspension of access and legal action.
MRP Disclaimer
The Maximum Retail Price (MRP) of some products may vary between offline and online channels due to manufacturing or import dates. However, the MRP will always remain as declared on the specific product label and packaging.
Packaging Note
As part of our commitment to sustainability, our products are packaged to reduce environmental impact. This may mean fewer additional layers of packaging (such as inner lids or seals). Products are designed with sufficient headspace to minimize leakage, which may occasionally cause the product to shift within the container during delivery. Such variations do not affect product quality or safety.
Governing Law & Disputes
These Terms are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka. At our discretion, disputes may also be referred to arbitration under the Arbitration and Conciliation Act, 1996, with proceedings in English, seated in Bangalore.
Termination
We may suspend or terminate your access to the Website at our discretion without prior notice, if you are found to be in breach of these Terms or engaging in unethical use of the Website. Upon termination, your right to use the Website ceases immediately.
Contact Information
For any questions or clarifications regarding these Terms, please contact us at:
📍 SoulAura Beauty, Awfis Residency Square, 6, Richmond Rd, Shanthala Nagar, Richmond Town, Bengaluru, Karnataka 560001